1. About these terms
Groom & Co (ABN 85 167 988 196) operates this website at groomandco.com.au. By using the site or placing an order, you agree to the terms below.
2. Orders, pricing & payment
All prices are in Australian dollars (AUD) and include GST. We accept payment via credit card, PayPal, and Afterpay. Once an order is placed, you will receive a confirmation email. We reserve the right to refuse or cancel any order — for example, in cases of pricing errors, suspected fraud, or stock unavailability — and will refund any amount paid.
3. Shipping
Standard Australian shipping is via Australia Post tracked. Estimated transit times are listed on the Shipping & Payment page. Title and risk pass to you on delivery.
4. Returns and exchanges
Returns, exchanges and refunds are handled per our Returns & Exchanges page. Your statutory rights under the Australian Consumer Law are not affected by anything in these terms.
5. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
6. Intellectual property
All content on this site (images, text, logos, product designs) is owned by Groom & Co or used under licence. You may not copy, reproduce, or use it commercially without written permission.
7. Privacy
Your personal information is handled per our Privacy Policy.
8. Changes to these terms
We may update these terms at any time. The current version applies to your order at the time of purchase.
9. Governing law
These terms are governed by the laws of Queensland, Australia.
10. Contact
Questions about these terms? Reach us via the Contact page.